For new patients we prefer that you phone our practice and book an appointment in order for our friendly, helpful staff to introduce our practice, our services and policies to you in person, but if you prefer to book on-line you may do so, please see below on how to navigate the on-line booking system for the first time.Please note, our practice is a very popular one, if you phone before 10am on the day an appointment is required, we will do our best for you to see your usual family doctor, we never turn away our children or very ill patients on the day.Should you find you no longer require your appointment, please phone our staff on 4151 2608 to cancel the appointment in order for other patients to be able to take your place. A 2 hour cancellation notice policy is in place for standard visits, but for extended time, SIPS/EPC nurse bookings and minor procedures 24 hour notice is required, failing to do so, may incur a DNA (did not arrive) fee, which is not refundable by Medicare.NB: for emergency, life threatening medical conditions, please do not attend our practice, but phone 000 for the best emergency response to ensure the best outcome for you.
Burnett Medical Centre On-line Booking system is easy to use and allows our patients to book an appointment 24 hours a day.If you need to be seen that day, appointments are available; for our existing patients that need to be seen, when no on line bookings are available, please phone our staff on 4151 2608 and we are happy to make arrangements for you to be seen on the day.How to use Burnett Medical Centre on-line booking system:For first time patients, we request you phone our practice on 4151 2608 to enable our friendly staff to welcome you personally. You are welcome to use the ONLINE BOOKING FORM to ensure your first visit is not taken up in completing forms and your first experience to our practice is a good one, please download our new patient form, either completing and emailing directly back to us at: firstname.lastname@example.org or printing the form off and bring to your first visitDownload the form: On-line booking form- complete and email back to email@example.com 1. Click on the link for On-line Bookings icon:2. Choose your doctor of choice 3. Choose your day and time 4. Complete your details 5. You will receive a confirmation email when your booking has been successfully made 6. Later you will receive an automated reminder your appointment is due (Please note failing to arrive may incur DNA Fee as explained on the on-line booking system). 7. If you have completed your form ahead of time and emailed back to our practice, you will be seen promptly by your doctor. 8. If you need to complete your form at our practice, please ensure you arrive 15 minutes prior to complete these.NB: an existing patient that has a DNA in place in our booking system, may find when they attend the appointed time, that there is an error. On-line booking errors only occur if there is a block in place. Our staff do contact our patients after a DNA to advise of the policy or if a fee is now payable before a new appointment can be made.We would like to thank you for choosing Burnett Medical Centre
Under special circumstances a home visit maybe available to our patients that are too sick to attend the practice, please note there are travel distance restrictions in place. Should you require a home visit, please phone 41512608 to discuss.
Medicare Bulk Billing
Burnett Medical Centre is a discretionary Bulk Billing practice for Centrelink Concession Card holders and children under the age of 16 years. For the first visit a private fee of $66 maybe payable, rebatable by Medicare. After your first visit, you maybe bulk billed from that time onward, at the discretion of the doctor.
Burnett Medical Centre opening hours: Monday 8.00 - 6pmTuesday 8.00 - 6pmWednesday 8.00 - 6pmThursday 8.00 - 6pmFriday 8.00 - 6pmSaturday 8.00 - 12pmSunday ClosedPublic Holidays ClosedWhen we are closed you can still book online:After hours home visit are available by phoning 13 55 66